TSB Careers Uk – Financial Crime QC Analyst in Stoke-on-Trent, UK

Overview

Position Title:Financial Crime QC Analyst

Company:TSB Bank

Location:Stoke-on-Trent, UK

Job Description:

This is an exciting new role as part of our Customer Engagement & Marketing platforms function. Reporting to the Head of Customer Engagement & Marketing, you will manage the technology delivery Collections & Appzillon platforms which will be used by our internal partners to service our customers. This role is pivotal in the way we deliver our portfolio of products, solutions and adding sustainable value to the business

Responsibilities:

• Display role model behaviours – lead by example and in turn motivate the team
• Provide high quality guidance on a range of tasks, using own judgement and interpretation as required whilst keeping the customer experience at the heart of decisions
• Understand the personal impact on the customer journey and how the role supports the TSB strategy
• Contribute to the development and achievement of business plans and provide insightful information
• Utilise the resource and tools available to guide and support through the day to day role

Requirements:

• Financial Crime experience in either Customer Due Diligence, Transactional Monitoring or Screening is a must have requirement (minimum of 2 years’ experience is preferred).
• Attention to detail is a must, with the ability to analyse, investigate and provide clearly articulated rationales supporting the decisions made.
• Partners who can apply a ‘forward thinking’ approach – looking at what upcoming QC should focus on based on the results and trend analysis identified.
• A good understanding of risk, compliance & regulation relating to AML, CTF and CDD.