Overview

Position Title: Branch Customer Service

Company: TSB Bank

Location: Glenboig, United Kingdom

Job Description:


Hello, we’re TSB, and we’re here to help our customers be more confident with their money and get more out of life..

Responsibilities: 

  • Be great with people, have a talent for talking to people both in person and over the phone
  • Ability to help answer questions and sort out problems
  • A desire to create a brilliant customer experience every time
  • Have a flair for understanding what customers need and the best way to support them with their current and future goals
  • Are or are able to become an expert in Digital inside and out, embracing assisted self serve and the mobile App. Help customers digitally using their own device or branch tablets.
  • Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do.

Reqirements:

  • Understand how you can help TSB achieve its Corporate Objectives.
  • Be flexible and adapt your plans to when your customer needs you.
  • Build and maintain your knowledge of all TSB products and services.

About TSB Bank

We offer friendly, honest and convenient banking that’s designed to meet our customers’ needs, not just ours. It’s what makes us different – that and our commitment to the communities we serve. We want to make banking better for everybody.