TSB Bank Job Openings – Product Manager In South Shields

Overview

Position Title: Product Manager

Company: TSB Bank

Location: South Shields, United Kingdom

Job Description:

Hello, we’re TSB, and we’re here to help our customers be more confident with their money and get more out of life.

Responsibilities: 

• Providing support in resolving issues for live customers related to processor and scheme environments.
• Negotiation skills, demonstrates the ability to successfully manage the contract lifecycle
• Experience of Apple Pay/Google Pay technical, commercial and contractual obligations.
• Understanding of card payment tokenisation
• Sound technical background connected with card payment processes and associated processors
• Experience of building and maintaining complex IT relationships

Reqirements:

• Gain experience of card Payment scheme compliance- and the impact analysis and management of Visa & Mastercard mandates and rules through to implementation of appropriate solutions.
• Develop an understanding of the regulatory and compliance landscape that we operate in is essential.
• Develop a network of stakeholders to ensure efficient Business-As-Usual and change delivery.
• Think strategically about our business and customers, to maintain compliance and service TSB’s customer’s needs.
• Actively seek out external learnings, best practise across our industry and other industries.
• Optimise the scheme programmes and service to obtain the greatest value from the partnership with the schemes.
• Become an identified Subject Matter Expert recognised internally and externally.
• Promote and support a culture where control weaknesses and potential regulatory breaches are appropriately and promptly addressed.