Senior Order-to-cash Solution Architect – Informa Markets Careers Ellesmere Port

Overview

Position Title: Senior Order-to-cash Solution Architect

Company: Informa

Location: Ellesmere Port, UK

Job Description

As a response to changing market conditions, customer expectations and the opportunity to create and sell new digital products and services, Informa is rapidly enhancing its order-to-cash capabilities from both a process and technology perspective.

Responsibilities:

• Rapidly gain an understanding of the current technology platforms, integration and data architecture in the parts of our business that are looking to enhance their order-to-cash capabilities. Gather and review existing architectural artifacts, engage with key stakeholders and create new artifacts, based on architectural best practice, in order to document the current landscape. Highlight associated risks, decisions, and opportunities and make recommendations.
• Establish relationships with architects, peers and stakeholder groups within Informa and 3rd parties to define and iterate through target architecture and transformation plans for assigned initiatives
• Own and be the primary point of contact for the order-to-cash solution architecture on a go-forward basis.
• Own and evolve the O2C Architectural Roadmap in support of Product Roadmaps, to implement near-term features without excessive redesign and delay.
• Work with the Enterprise Architecture team to ensure that solutions designed are formally input to and comply with the recommendations of architectural governance
• Build relationships with a broad range of delivery teams to ensure an effective delivery of change that is aligned with the architectural solution chosen. Work with the Delivery Leads to enable the stories prioritised by the product owner
• Collaborate with colleagues within Information Security and Compliance to ensure alignment between the solution architecture and the Informa IT Controls framework, Information Security and Compliance

Requirements:

• Experience of defining compliant architectures for sales, order management and online payment journeys for complex orders. Ideally selling digital products, subscriptions and non-subscription, via Order Management, Billing and Subscription Management capabilities. Ideally integrated with the Fulfilment, Customer Service and Financial Management capabilities.
• Experience of evolving the data flows and data management associated with customers, products, orders, payments etc.
• Experience of the Compliance and Regulatory concerns related to the Sales and Billing operational environment and how that impacts capabilities, platforms and solutions.
• Experience of working within Agile and non-Agile working practices and frameworks
• Extensive experience performing in an SA role across multiple divisions or business units, developing and maturing the architecture capabilities, while also aligning with a centralised, federated or co-ordinated EA capability
• Extensive experience of working with Business Leadership and critical senior stakeholders, e.g. Divisional CEO, SMT, Market or Product Owners, to define and align architectures to strategic objectives
• Extensive experience collaborating with CIO, CTO and IT Leadership, including governance, conflict and strategic alignment scenarios
• Experience of adopting/adapting multiple architectural methodologies and frameworks (e,g, TOGAF, Zachman), relevant industry associations and reference models (e.g. DMBOK, APCQ, etc.) and the tools or notations (e.g. BPML) used to define and communicate architectures with all stakeholder groups
• Experience working with in global corporate organisations operating within ITIL Service Management , IT Control, Risk management and compliance frameworks
• High-energy, robust and resilient, able to perform well under pressure