Overview

Position Title: retail food safety manager

Company: Starbucks

Location: Belfast, UK

Job Description

Our retail food safety manager plays a key role in supporting our stores in all elements including audit programs and pest control programs. It will be a strategic role to make sure that we have the right policies in place and look for continuous improvements across our food safety program, as well as working in the moment to provide immediate support for our retail support teams as it is needed.

Ideally, you’ll have previous experience of working in a retail environment and have a food safety recognised qualification. This role will work hand in hand with our retail operations team, so your experience in understanding a multi-site model is essential to this role. We’re looking for someone who also has previous experience within a food auditing and/or enforcement role with knowledge of HACCP principles. You’ll have strong influencing and consulting skills working with cross functional teams, be creative and be able to anticipate the required support needed for our stores.

Responsibilities:

  • Supporting partners at all levels with appropriate awareness and knowledge of food safety standards, requirements, program updates and process changes
  • Analysing food safety & quality metrics, audit data, customer and regulator feedback. Highlighting trends and potential opportunities for the food safety, quality & regulatory team
  • Coaching and supporting the operational teams on food safety related queries and issues for all relevant projects
  • Managing all food safety related complaints, making sure they are fully investigated, tracked and resolved on a timely basis
  • Developing effective relationships with enforcement officers
  • Developing and delivering training programmes for retail stores and other partners as necessary
  • Working on business change projects, including the development and publication of food safety standards and new retail processes to support brand innovation

Requirements:

  • Flexible benefits – in addition to the benefits listed here we’ll also provide you with an additional 4% to allow you to select the benefits that suit you
  • Life assurance and private medical insurance for yourself
  • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
  • Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
  • Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
  • Subscription to Headspace

About Starbucks

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees— who we call partners— are the heart of the Starbucks experience. And being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. It’s an opportunity to be your personal best.