Overview

Position Title: Junior Delivery Manager

Company:  Informa

Location: Milton, UK

Job Description

Group Technology is a key function within Global Support, comprising c.250 Colleagues with responsibility for the day to day running and management of the key enterprise technology disciplines that underpin day to day business operations across 5 divisions, including Information Security, Service Management, Enterprise Architecture, Digital Workplace, ERP, Cloud and Infrastructure and CRM & Commerce Services. Additionally, the team provides development and support capability for a significant number of shared customer-facing platforms that support the delivery of media, content and event products and services.

Responsibilities:

  • You will support resource allocation activities (forecast and actuals)
  • You will ensure BAU and Projects are served responsibly in the sprint
  • You will work with the Product Team to ensure cards are dev ready ahead of sprint commencement
  • You will be responsible for ensuring sprint commitments are agreed ahead of sprint commencement
  • You will ensure engineering have a lead time of two sprints
  • You will ensure tickets have the necessary completed fields required for reporting
  • You will liaise with fellow delivery managers to align with standards and best practice (where applicable) and deliver on agreed KPIs
  • You will support the Product Team to ensure Jira delivery roadmap is aligned and accurate
  • You will support service delivery teams with meeting SLAs and provide relevant information to expedite ticket resolution
  • You will communicate successes and failures with equal importance
  • You will ensure sprint integrity remains intact
  • You will be the gatekeeper of the sprint

Requirements:

  • You have at least 3+ years of relevant professional experience in agile IT project management environment
  • You are highly communicative and are not afraid to challenge, diplomatically and proactively
  • You are willing to liaise with similar roles across applications to increase best practice and standardisation
  • You can adapt quickly and effectively to business change
  • You are an advocate of agile methodology and scrum framework
  • You are methodical in your approach and detail orientated
  • You are eager to learn, adapt and improve

About Informa

Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more and do more.