Overview
Position Title: Fosse Park
Company: Pandora
Location: Mistley, United Kingdom
Job Description:
Supervisors will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service. Our stores are often very busy, so really enjoying a fast-paced, sometimes high-pressured retail environment is essential. Supervisors are expected to coach team members to unlock their sales potential. Day to day, supervisors share their Pandora product knowledge with the wider team, run shop floor coaching sessions, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets.
Responsibilities:
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
Reqirements:
- Cashing up and reconciling the till systems
- Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned
- Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe
- Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required
- Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team
- Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
About Pandora
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.
