Overview

Position Title: Council Assistant

Company: City Of Dallas

Location: Dallas, Texas, US

Job Description:

Provides administrative and general assistance to the office of a Dallas City Council member in his or her role as the representative to the district, and as a member of the Council.

Responsibilities:

  • Answers telephone including screening and ascertaining nature of calls, forwarding appropriate calls, taking messages and conveying information, and handling citizen complaints.
  • Maintains a high-volume calendar of events through timely response to meeting requests, scheduling appointments, and conferences, confirming meetings, and reminding the councilmember of commitments.
  • Prepares written correspondence on behalf of the Councilmember.
  • Monitors budget for Councilmember’s officeholder account; monitors expenses and activities and submits reports to Mayor/Council Office to ensure operations are within State and City guidelines.
  • Performs all necessary duties related to the completion of open records request (ORRs), and ensure each is completed within the required time frame.
  • Organizes meetings, events, and outreach activities including town hall meetings, neighborhood meetings, and special events.
  • Updates district website to inform the public of relevant district news, announcements, meetings, agendas, and related information. Monitors social media activity related to the district and responds accordingly.
  • Prepares travel arrangements on behalf of the Council member.
  • Submits service requests in system and follows-up with an appropriate department representative and constituent to ensure resolution.
  • Maintains the Councilmember’s membership in professional organizations as the position requires.
  • Maintains the district citizen and organization database and contact list.
  • Prepares mileage reimbursements as needed.
  • Reads prioritize and distribute incoming mail including, as needed, necessary responses.
  • Maintains office supplies and district inventory log, as needed.
  • Performs a wide variety of office functions, such as maintaining a filing system, archiving documents according to the department’s records retention schedule, making travel arrangements, attending meetings.
  • Performs other duties as assigned and in collaboration with the Council Liaison.

Requirements:

  • Four (4) years secretarial experience creating/editing letters, reports, handling appointment schedules and /or making travel arrangements.
  • Knowledge of City policies and procedures.
  • Knowledge of City operations and functions in each department.
  • Knowledge of current events that impact the City and Councilmember’s district.
  • Ability to conduct research and compile reports.
  • Ability to use office machines including personal computer, copier, and fax machine.
  • Ability to communicate effectively and diplomatically both orally and in writing with other employees and the public.
  • Ability to establish and maintain an effective working relationship with all levels of management, city officials, vendors, other government agencies, other employees and the general public.